General FAQ Technical FAQ
. What is the difference between Profession and Enterprise version of Optifocus 2007?

Professional version covers following features:

• Multi Branch, Multi Currency, Multi User, Security Enabled Scalable and Integrated System

• Administrator Manageable Total Functionality and Privileges Assignment

• Multi Opticians Appointment Scheduler with Revisit History

• Recall facility for Existing Patients with SMS Alerts

• Patient Record Management with Patient Diagnosis and Rx History

• Periodically Generation of Most Useful Management Reports GOS Form Printing

Enterprise version covers following features:

• Multi Branch, Multi Currency, Multi User, Security Enabled Scalable and Integrated System

• Administrator Manageable Total Functionality and Privileges Assignment

• Multi Opticians Appointment Scheduler with Revisit History

• Recall facility for Existing Patients with SMS Alerts

• Patient Record Management with Patient Diagnosis and Rx History

• Point of Sale System with Stock Management, Stock In and Sale

• Complete Inventory Management with Group, Brand and Model Definition

• Power Group Definition with Power Exchange Facility

• Goods Distribution over Multiple Branches

• Sales Management and Stock Control

• Cash Management and VAT Control

• After Sales Service and Collection

• Periodically Generation of Most Useful Management Reports

• GOS Form Printing

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. What is Optistore?

Optistore is one of the most influential ecommerce store integrated with optifocus 2007, allowing you to sell easily on your own web store and by offering best variety of optical products to choose from.

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. What is Opticatalog?

Optifocus offers a dynamic online catalog known as “Opticatalog” that will virtually support any eye care industry to create an active and personalized website thus providing customers with rich web experience. Opticatalog online website is developed in response to the evolving optical world.

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. Can Optifocus 2007 run over LAN (Local Area Network)?

Yes, a local area network (LAN) is commonly defined as a collective group of computers and related tools sharing resources of a single processor surrounded by small geographic area. A client-server database operates LAN server (Local Area Network) as and when an application is launched, other clients will be able to connect to the main server.

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. Can Optifocus 2007 run over WAN (Wide Area Network)?

Yes, thin client is best known for providing superior designs for the system for both small as well as large organizations based on many years of experience and best practices in the eye care industry. Thin-client can run on LAN as well as WAN server through INTRANET, thus connecting to the central database if the database is hosted on a central server. This way it can be accessed from anywhere through INTERNET.

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. Can I upgrade from Professional Version to Enterprise Version?

Yes

. Can I purchase Optistore and Opticatalog later on?

Yes

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. What is the minimum system requirement?

Hardware

Computer/Processor

Memory

Hard Disk

Operating System

Drive

Display

Peripherals

Printers

Recommended System Requirements

Intel Pentium IV or higher

256 MB RAM

4 GB Hard Disc space

Microsoft windows 2000 and windows XP or higher

CD ROM Drive

SVGA or higher resolution monitor

Mouse or any other pointing device

Laser, Inkjet, Thermal

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. What is the subscription license?

Under license subscription the software is not installed physically at the client base but it is installed on the company server and the client has to pay monthly/ quarterly/ half yearly/ yearly subscription to access the system. Here the client will only have the ownership of his database and not of the optifocus software. The access of the software will be withdrawn once the client stops paying subscription amount.

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. What is the requirement for Optistore?

The client should have a domain name registered for them and the same is required to be hosted on Windows Hosting Platform with .NET 2.0 and MS SQL Server 2000/2005 database support.

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. What is the requirement for Opticatalog?

The client should have a domain name registered for them and the same is required to be hosted on Windows Hosting Platform with minimum 10 MB space.

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. Are security levels available in Optifocus?

Yes, in Optifocus you may set up user groups and assign security levels.For example, a sales person may only be able to process sales, a supervisor can process sales, returns, change prices and clear the cash tills, and a manager can perform all the activities.

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. How can I get more information about Optifocus?

You may call 91-79-3007 1349 or 91-79-3007 1350, 10am-7pm (IST) Monday-Saturday and speak to one of our representatives about your specific needs and applications. You may also request information and submit questions by sending an email at sales@optifocus.co.uk and you will receive an answer to your question within 24 hours.

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. Who do I call for product support?

Click here (Hyperlink to http://www.optifocus.co.uk/smarterticket/) to submit your technical support request or email us at support@optifocus.co.uk For support from our technical staff call 91-79-3007 1349 or 91-79-3007 1350 weekdays from Monday to Saturday between 10am-7pm (IST).

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. Do I need to purchase another copy of Optifocus for my other stations or locations?

Optifocus is licensed per location/practice. In each location you may add as many stations as your business requires. A new location/practice requires a new license of Optifocus.

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. Can I add new stations or open new location?

You may add as many stations as you need instantly or open a new location. Just call us for the additional license agreement and serial number.

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. How easy is Optifocus to install and use?

Optifocus is the easiest software system available in the market. There is not relearning of any new feature. Optifocus is easy to train and operate.

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. Who should use Optifocus?

Optifocus 2007 caters to Optometry industry. Optifocus 2007 is suitable for any practice, large or small, that wishes to increase net profit, increase efficiency and increase the quality of service offered to customers. Optifocus 2007 specifically caters to Optician and Optometrists.

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